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WAM
Dubai – Interviews shall be held in Dubai from 9am to 5pm.
A number one UAE airline will recruit 500 customer support brokers within the week by means of walk-in interviews in Dubai.
candidates ought to have over two-year expertise within the customer support business, a highschool certificates, fluency in written and spoken English, primary information of Microsoft workplace, wonderful gross sales expertise, skilled phone etiquette and efficient communication expertise. Spoken Arabic language expertise can be a bonus.
Hosted by Adecco, the walk-in interviews shall be held at Vacation Inn, Bur Dubai, on Monday, October 11, from 9 am to five pm.
Candidates coming for the interviews should carry a duplicate of their resume, a passport measurement photograph and a full-size photograph.
The chosen candidates will earn almost Dh5,000 month-to-month wage plus they’ll be offered transport.
To be able to guarantee the protection of all of the folks, candidates should observe strict well being and security laws throughout walk-in interviews. They’re requested to put on facemasks and preserve social distancing always on the venue.
Beneath are a number of the necessities {that a} candidate ought to have and the tasks that he’ll carry out in the course of the obligation:
>> Proactively test data in figuring out the shoppers by checking their profile, preferences and onward particulars
>> Actively concerned in suggesting new concepts and offering suggestions utilizing optimistic language on the advance of the general service offered, thereby rising income and making certain the businesses’ success as a market-leading airline
>> Guarantee the very best commonplace of customer support is offered to all prospects by aiding with all related data required
>> Staying updated with the corporate newsletters/pointers and insurance policies to make sure related skilled and firm requirements are maintained
>> Perceive all buyer wants and actively promote options that can cater to them both by going the additional mile or selling firm merchandise which might generate further revenue
>> The candidate has a pleasant character, a can-do perspective in direction of duties and a drive to assist prospects. Add a private contact to the shopper expertise and advocate/promote model merchandise
>> Clear and concise communication with the flexibility to point out empathy in direction of prospects and use optimistic language
>> Capability to handle troublesome conversations, resolve battle, preserve self-control and all the time present persistence throughout buyer interactions
>> Capability to successfully hearken to the shopper requests to find out necessities and supply essentially the most acceptable options
>> Capability to adapt to altering enterprise processes or procedures, making certain all processes are adopted, and procedures/guidelines are all the time adhered to.
– waheedabbas@khaleejtimes.com
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